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Year : 2020  |  Volume : 2  |  Issue : 2  |  Page : 41-52

Patient goes online: Consideration of patient safety and quality-related factors in telemedicine

1 Independent Researcher, Digital Health India Association, Bengaluru, Karnataka, India
2 Department of Information Systems, School of Management, Mahindra University, Hyderabad, Telangana, India
3 Independent Researcher, Digital Health India Association; Chairperson, Digital Health India Association, Bengaluru, Karnataka, India

Correspondence Address:
Dr. Avinash Kumar Gupta
Independent Researcher, Digital Health India Association, Bengaluru, Karnataka
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Source of Support: None, Conflict of Interest: None

DOI: 10.4103/QAIJ.QAIJ_6_22

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Telemedicine services have existed for a few years for providing remote care, but now due to well-known reasons, its use skyrocketed during the pandemic, playing a critical role in providing care to everyone and preventing health-care systems worldwide from collapsing. The sudden surge in adoption of teleconsultation by all the stakeholders and speeding efforts by the government on the policy, legal aspects, and guidance to the users helped telehealth to grow in the right direction for the benefit of patients as well as the global health-care community. Ensuring patient safety is as important as in any other scenario in health care and to ensure the same; there need to be various factors that must be kept in check in any telemedicine solution implementation. This article covers patient safety in remote health-care technologies in detail for helping decision-makers for choosing the appropriate telemedicine solution for implementation in their workplace with a focus on patient safety aspects.

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