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Year : 2022  |  Volume : 3  |  Issue : 2  |  Page : 50-54

Assessing patient safety culture among healthcare providers at a tertiary care hospital: Bangalore

Department of Allied Health Sciences, Faculty of Life and Allied Health Sciences, Ramaiah University of Applied Sciences, Bengaluru, Karnataka, India

Correspondence Address:
Prof. J Aileen
Department of Allied Health Sciences, Ramaiah University of Applied Sciences, Bengaluru - 560 054, Karnataka
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Source of Support: None, Conflict of Interest: None

DOI: 10.4103/QAIJ.QAIJ_22_22

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Background: Patient safety is significant to improve the quality care in health-care organisations; hence, assessment of patient safety culture is the paramount need of the h. However, in middle- and low-income countries, the burden of patient safety is vital as the healthcare-related injuries and deaths are increasing, this is global health concern. The awareness of measuring patient safety culture needs to be improved in low- and middle-income countries and this can help in evaluating the culture and formulating interventions and also achieving the accreditation standards. National Accreditation Board for Hospitals (NABH) with a focus of patient safety has contributed largely in the quality of health care in Indian hospitals and witnessed progress and improvement. However, the challenges in a country like India are large and complex and need to be addressed systematically beyond the meeting accreditation standards. Aim: The aim of this study was to assess the level of perception among the healthcare providers at a tertiary care hospital. Methods: Cross-sectional study was conducted using The Hospital Survey on Patient Safety culture (HSOPSC v−1) tool to assess the level of perception of patient safety culture among healthcare providers. The survey was conducted among 400 respondents of tertiary care hospital, Bangalore, Karnataka (India) through a structured, open- and close-ended questionnaire. Participants were selected through nonprobability random sampling. Collected data were analyzed through composite scores, Chi-square, and Man–Whitney U-test for test. Results: The present study showed a highest positive response in teamwork within the units and the least in nonpunitive response to error. The domain hands off and transitions which requires cooperation from other departments also showed low positive responses in many studies including the present study (41.13%). For the data analyzed above regarding the perception of patient safety culture dimensions among the healthcare professionals, it was seen that there was a statistically significant association (0.0026) between the two variables that perception and safety culture existing in the hospital. Conclusion: After comparing between experience and level of perception among healthcare providers, it was concluded that the Chi-square value is 0.04 which is statistically significant and there is a significant association between positions and level of perception. Therefore, our study indicates that there is a high need to develop strategies related to certain safety domains that urgently need improvement in this hospital.

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